I had this product professionally installed by a home theater expert. after 30 minutes the subwoofer stopped functioning. It was determine the subwoofer was defective. On this system all the speakers route through the subwoofer through a specific Bose wiring harness so the subwoofer is the heart of the speaker system. I contacted Bose and they basically said "tough luck, contact the seller". I had to order another complete system to swap out the gigantic subwoofer. As you can imagine, this was a huge inconvenience. The seller Tiger Direct has been ok as they said they would accept the first unit as a return. However, for $1,300 you would think you would get better quality and customer service from Bose. Buyer beware!Get more detail about Bose® Acoustimass® 16 Series II home entertainment speaker system - White.
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